Terms and Conditions

Terms Of Use

Welcome to arome.in (the “Website”). This Website is owned and operated by Arome Company. You understand that your use of this Website constitutes your consent to, and agreement to, abide by the most current version of these terms and conditions (the “Terms”). We may at any time revise these terms and conditions by updating the Terms. You agree to be bound by subsequent revisions and agree to review the Terms periodically for changes to the terms and conditions. The most up to date version of the Terms will always be available for your review under the “Terms of Use” link that appears at the bottom of the Website.

Privacy

Please view our privacy policy here

Accessing the Website

Much of the information on the Website is updated on a real time basis and is proprietary or may be licensed to us by others. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content from the Websites without our prior written permission, or that of the appropriate third party. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Arome Company and our affiliates without express written consent. You may not Arome Company’s name, trademarks, service marks, logos, designs, slogans or any other words or codes identifying Arome Company in any meta tags, “hidden text”, information used by search engines or other information tools to identify and select sites without the express written consent of Arome Company.

Disclaimer

1.   All product pictures are for representational purposes only and as provided to us by a third party. Actual products may differ from pictures slightly

2.    Arome Company does not warrant that product descriptions on the Websites are accurate, complete, reliable, current, or error-free. If a product offered by Arome Company itself is not as described, your sole remedy is to return it promptly in unused condition.

3.   While we strive to provide descriptive information, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer. Content on this site is for reference purposes only

4.   Unless explicitly stated, Arome Company is not the manufacturer of products listed on the website. All products are manufactured and packaged by a third party as indicated by brand. While we take utmost care in selecting the finest arome products from around the world, Arome Company does not take liability for the taste or quality of products

5.   While our product descriptions are descriptive, we urge all consumers to read the label of the product carefully before use

6.   While we try our best to ensure that a Arome Gift ordered from our website contains the products listed in the product description – in some cases products may differ slightly if a given product is out of stock. In such cases, we replace the product with another similar product of same or higher value

7.    Arome Company is only liable in case the product that reaches you is beyond its expiry date or if the packaging is damaged

8.   All discounts stated on the website are based on latest MRP prices of the product that we have been informed of

9.   While we try our best to ensure delivery of products within 24-48 hours, there be some delays in event of unforeseen circumstances.

Disclaimer

1.   All product pictures are for representational purposes only and as provided to us by a third party. Actual products may differ from pictures slightly.

2.   Arome does not warrant that product descriptions on the websites are accurate, complete, reliable, current, or error-free. If a product offered by Arome itself is not as described, your sole remedy is to return it promptly in unused condition.

3.   Our product descriptions are descriptive and we urge all our clients to read the label of the product carefully before usage.

4.   While we try our best to ensure that an Arome gift ordered from our website contains the products listed in the product description – in some cases products may differ slightly if a given product is out of stock. In such cases, you will get a phone call from us regarding the change in order and reconfirming it with you from our store.

5.   While we try our best to ensure delivery of products within 24-48 hours there be some delays if any problem occurs. Please bare with us and we thank you in advance for your patience.

Indentification

You agree to indemnify and hold Arome Company and its affiliates, officers, directors, members, shareholders, agents, employees, and licensors harmless from any claim or demand, including attorneys’ fees, made by any third party arising out of your violation of these Terms

Modifications to the Website

Arome Company reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Websites with or without notice. You agree that Arome Company will not be liable to you or to any third party for any such modification, suspension or discontinuance

Security Privacy Policy

Keeping information about you confidential and secure is of utmost importance to us. This statement describes our privacy policy. By visiting Arome ( www.arome.in ) you are accepting the practices described below.

Personal information about customers that arome.in accumulates.

Information you provide: Arome reserves the right to store any information, other than your credit card number and avs code, that you enter on our web site or provide us over the phone or in any other way. This includes address information and shopping choices. We use the information that you provide for such purposes as shipping your packages, responding to your requests, improving our selection, and communicating with you. We may also use that information for future marketing purposes.

Automatic Information: We receive and store certain data elements whenever you log on to our web site. Like many web sites, we use cookies and obtain browser information like referring pages and browser brand and version. We also time stamp the date and time of your visit.

Communications via Emails: Our newsletter is entirely optional. If you do not want to receive email from us, simply let us know by emailing: marketing@arome.in

How we use cookies?

Cookies are small files that reside on your computer that web sites transfer to your hard drive through your browser. Our cookies simply enable our web site to recognize who you are in order to offer you a personalized greeting or determine your membership in our loyalty program. We also use cookies to store items in your shopping cart before checkout. In order to shop successfully at arome.in; you need to leave cookies turned on in your browser’s settings.

What we share information about our clients:

Arome.in provides your shipping information to our third party courier service (for obvious reasons) only. The information we supply to drop the courier service only relates to the specific order being fulfilled by them. We securely transmit your credit card data to the appropriate credit card company during order processing. As web technology and the online operating environment are constantly evolving, we cannot accurately predict all future applications of the data we store about your order history. If you strongly oppose any use of your contact information other than what is needed to fulfill orders, please let us know by emailing us at marketing@arome.in.

With respect to law enforcement, we may be obliged to release personal information if we believe such release is appropriate to comply with the law, or protect the rights, property, or safety of Arome, our users, or others. This includes exchanging information with organizations that fight fraud and identity theft.

Our business changes constantly and our Privacy Statement may change periodically. Please check our web site frequently to see if any changes take place. However, we will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

For questions, please contact us on marketing@arome.in

Shipping Policy

Our free shipping policy!

For orders over Rs.2,000 we provide free shipping; for any other orders we charge Rs.150 per order as delivery charge.

Delivery Destinations:

We deliver all over India! If you happen to face any problems while checking out please call us or write to us at: marketing@arome.in

We don’t deliver out of India as of now!

Order Payments:

We offer Cash on delivery, Credit/debit card, bank transfers & payment via cheques as well. A minimum charge of Rs.50 will be levied if you choose the cash on delivery option.

Time span for deliveries:

We take approximately about 2-3 days ( excluding Sundays & bank holidays). If you have chosen to pay via bank transfer or cheque payment option then we will deliver once the payment is processed.

How do we deliver?

Our deliveries are done via the best courier services and we ship by air freight. We take the best care when it comes to packing your goods. You need not worry about the safety of your items, rest assured they will reach you safe and sound.

There are no loop holes or things written in fine print at Arome!

No hidden costs or taxes are levied upon you. The price which is mentioned while you checkout will be the final amount you need to pay us. The prices include taxes and that means we are not cheating you and are being 100% honest about your handlings with you!

Details written will be followed to the pin point!

While placing your order please make sure to write any fine details you’d like mentioned in our notes section provided on the website. That ways we will make sure we follow exactly how you have directed us to make your order an easy and smooth process!

Details about Cancellations and our return back policy!

At Arome we assure you that such a catastrophe will not take place. We deal in the best of items and such a mishap would be unacceptable on our part. Nevertheless if a catastrophe of such nature does happen we will make sure we give you a refund and you can return the product back to us anytime in it’s original packing ofcourse.

For any questions that need answered please feel free to write to us at marketing@arome.in Although we must warn you that products once ordered online cannot be cancelled at this point. If you have made an error while ordering your items, please contact us and we will try our best to resolve the problem for you.

Return Policy

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